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A super way of tackling cyber crime

According to the Stay Smart Online website, more than six million adults experienced cybercrime in 2017. Financial institutions and super funds are natural targets. Find out what the Australian Government and LGIAsuper are doing to protect your retirement savings and personal data.

protecting super cyber crime

First published: October 15  

Remember when spotting a fake email was easier than receiving a fiver from your nan?
OK, I loved Coming to America. But no, I will not be sending all my money to the King of Zamunda in exchange for some magic beans. 
The same old tricks just don’t work anymore. Unless you’re Eddie Murphy. Apparently they’re working on a Coming to America sequel. But we digress…
As a society, we’ve become smarter at identifying cyber risks – but the scammers have upped their game as well.

Be aware of the dangers

Are you unable to log in to your computer, mobile, email or Facebook account? You may have been hacked.
If you think your personal details are no longer secure, let your bank, super fund or relevant agencies know immediately.
To reduce your chances of being hacked, make sure your passwords are secure and anti-virus software is up-to-date. Only purchase software from a verified provider and never click on any email or SMS links that have been sent from an untrusted source.
That last piece of advice might sound obvious, but it can be easy to confuse a fraudulent email with a legitimate one – particularly if the scam artist has gone out of their way to use company logos and contact details that appear to be genuine. This type of behavior is referred to as phishing and can lead to identity theft.

Helpful resources

To learn more about the type of scams run by cybercriminals, visit the Australian Competition and Consumer Commission (ACCC) website, Scamwatch.
For tips on how you can protect your personal and financial information, visit Stay Smart Online.
To report instances of cybercrime, visit the Australian Cybercrime Online Reporting Network (ACORN) website.

How LGIAsuper protects your super

LGIAsuper works hard to keep your personal information and retirement savings secure. We collaborate with governing bodies such as the Australian Securities and Investment Commission (ASIC) and the Australian Prudential Regulation Authority (APRA) to ensure the right systems and processes are in place.
As part of our digital transformation, we’ll continue to invest in new technologies that combat potential risks and protect your super.
This year, we were ranked among the Australian Financial Review’s Top 100 Most Innovative Companies for our administration platform, which delivers enhanced digital capabilities and security features. But we’re not about to rest on our laurels.
Our IT and security teams are always on the look-out for potential risks to our systems and member data. We also have back-up systems in place as part of our disaster management procedures. By preparing for the worst, we’re able to tackle threats as soon as they arise.

Keeping your personal details secure

Our team is fully trained in cyber security awareness, privacy policy, ID verification, data management and compliance.
We’ve cut down the number of campaigns we send by post, investing in digital solutions and campaigns that help you take greater control of your super.
Sending details of your personal details via digital channels is more secure than post and allows for increased engagement with our valued members.
If you’d like to know more about the role we play in keeping your personal information and superannuation safe, check out our privacy policy.
Note: No Eddie Murphys were harmed in the making of this cybercrime article.