Phone 1800 444 396
Post GPO Box 264, Brisbane QLD 4001

Forms and info sheets

We recommend using our online services for account updates and requests. Please be aware that the current processing time for paper forms sent by post is 7-10 business days after we receive them.

You can also register for access if you haven't used the service before.

Login to Member Online

It's important that you use the correct form to avoid delays to processing your requests. Completed forms can be submitted from the Contact Us form by secure file upload, or using the methods provided in the details of the form.

Former Suncorp Super members - Please complete the Optimiser forms where provided to make changes to your account.

View Forms and info sheets

Forms | Info sheets


Scam warning

The Australian Government has warned that scammers are targeting people to establish self-managed superannuation funds (SMSF). This is fraudulent activity. Scammers have set up fake companies and are attempting to transfer super balances into their own bank accounts.

We urge our members to be vigilant about online, phone and email scams. Be wary of anyone claiming to be from a bank, superannuation fund or financial services provider.

Further information is available on the Australian Securities and Investments Commission website.

Info sheets