Contact us

Whatever you need, we're here to help. Get in touch today.

Temporary suspension of services during Energy Super's systems transition to Brighter Super

Please note that between Thursday 15 September and Sunday 25 September 2022, there will be a temporary suspension to some member services as Energy Super's systems transition to Brighter Super. Please go to for more information.

How can we help you today?

If you prefer to be contacted by email or would like to request a call back at a time that suits you, please fill out the below enquiry form and we will respond to you as soon as possible.

In the meantime, if you have any questions or concerns please do not hesitate to contact us on 1800 444 396.

Please include all relevant details, so we can assist you promptly. Maximum word limit is 600 words.

Call Brighter Super

Within Australia
1800 444 396

+61 7 3244 4300

Opening hours

Monday to Friday
8.00 am – 5.30 pm (AEST)

Closed on public holidays
Our Contact Centre will be closed on these upcoming public holidays:

  • Queen's Birthday: Monday 3 October 2022
  • Boxing Day: Monday 26 December 2022
  • Christmas Day public holiday: Tuesday 27 December 2022
  • New Years Day public holiday: Monday 2 January 2023

Our Contact Centre will be open on local show day holidays.

Connect with Brighter Super

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Our address

Brighter Super Brisbane
Level 20, 333 Ann Street, Brisbane QLD 4000

Write to us

Email Brighter Super

Postal address
GPO Box 264, Brisbane QLD 4001

Fax number
07 3244 4344

Enquiries or complaints

If you're unhappy about something, we want to know. Our Enquiries, concerns and complaints info sheet is a summary of our complaints management process.

For more information on our process for managing complaints about our products, services, or the complaints process itself, please refer to our Feedback and Complaints Management Policy.

Important numbers
ABN: 23 053 121 564
SFN: 150 541 949