Temporary suspension of services: between Thursday 15 September and Sunday 25 September 2022, there will be a temporary suspension to member services as Energy Super's systems transition to Brighter Super. Please read more here.
We hope you never have to make a claim. But if you do, we’ll help to make the claims process as straight-forward as possible for you.
To make a claim, please contact us to update us your situation.
We’re open weekdays 8.00am to 5.30pm.
Further details about how to make a claim are also included in the Brighter Super insurance guide (PDF 2.7MB).
If you have a Defined Benefit account your insurance cover is different – guides related to your fund are available on our Defined benefits page.