Phone 1800 444 396
Web brightersuper.com.au
Email info@brightersuper.com.au
Post GPO Box 264, Brisbane QLD 4001

Managing your Pension account online makes retirement easier

retired couple on sofa looking at laptop

7 August 2026

Your income needs in retirement can change from year to year, or even during the year. You might want to check when your next payment is due, adjust how much you receive, update your details or simply keep an eye on your balance.

Member Online lets you do many of these tasks, in one secure place, whenever it suits you. Or you can use the Brighter Super mobile app for quick access on your phone or tablet.

Recent improvements to the Brighter Super mobile app mean you can access your Member Online account within the app, without being redirected to an external browser.

Manage your Pension account online, anytime

With fast, user-friendly access, Member Online gives you the flexibility to manage your Pension account when it suits you.

Depending on your account and eligibility, here are some of the tasks you can do:

  • Check your account balance and investment performance.
  • Update your pension payment amounts* and frequencies, and request withdrawals.
  • Manage how your super is invested*.
  • Update your personal details and communication preferences.
  • Make or change a non-lapsing binding death benefit nomination.
  • Generate and download a member report at any time.
  • Download annual statements and benefit quotes.
  • Download your most recent income stream schedule for Centrelink purposes.

New features are added over time, making it even easier to manage your super your way. We’re continually improving Member Online and our mobile app based on what matters most to members. 

Guided by member feedback, Brighter Super is enhancing our online services to make them easier, faster and more convenient.

  • Note: If you are using Retire Easy Pension, changing your pension payment amount or investments will automatically opt you of Retire Easy Pension. Refer to the Pension Product Disclosure Statement for more details, available at brightersuper.com.au/pds-and-guides.

Easy to use with extra security

Member Online is available on desktop and mobile devices, so you can access your account wherever you are.

Your account is protected with Multi-Factor Authentication. This helps keep your account secure by using two layers of security – your password and a one-time code sent by SMS or email.

It’s a simple step that helps keep your information safe.

Get started in minutes

If you haven’t registered for Member Online yet, getting started is quick and easy.

To register:

Alternatively, you can use the Member Online button at the top of our website, brightersuper.com.au and click Login > Member > Register.

  • Enter your member number, name and date of birth.
  • Set your password.
  • Enter the one-time security code sent to you by SMS or email.

In just a few minutes, you’ll be ready to manage your Pension account online.

Simple, secure and always available

Log in to Member Online or download the Brighter Super mobile app to easily and securely manage your Pension account, whenever it suits you.

 

The information contained is up to date at the time of publishing. Some of the information may change following its release. Any questions can be referred to Brighter Super by calling 1800 444 396, or by emailing info@brightersuper.com.au.

Brighter Super Trustee (ABN 94 085 088 484) (AFSL 230511) (the Trustee) as trustee for Brighter Super (ABN 23 053 121 564) (RSE R1000160) (the Fund). Brighter Super may refer to the Trustee or the Fund as the context may be. Brighter Super products are issued by the Trustee on behalf of the Fund.

You should obtain and consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making any decision to acquire any products. A TMD is a document that outlines the target market a product has been designed for. Find the PDSs and TMDs at brightersuper.com.au/pds-and-guides.

This article provides general advice only and does not take into account your individual objectives, financial situation or needs. As such, you should consider whether it is appropriate in light of your own objectives, financial situation and needs prior to making any decision. You should consult a licensed financial adviser if you require advice which takes into account your personal financial circumstances.