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Chant West recognition reinforces Brighter Super’s adviser-ready capability

14 July 2026

Independent industry recognition is a useful data point for advisers when assessing superannuation solutions for clients. Brighter Super received three Chant West accreditations in 2025-26, each directly relevant to advisers who recommend or manage super and retirement income products on behalf of clients.

Lisa Kay, Brighter Super’s Chief Member Officer, said, “We’re thrilled to be nationally recognised for our capability across adviser access, service and the operational features that help external advisers support their clients.”

Adviser-Ready Fund Certification

Developed in partnership with the Financial Advice Association Australia (FAAA), this certification1 assesses super funds against 24 operational criteria, with a minimum of 16 required to achieve certification. The criteria directly reflect the practical requirements of advisers managing client super accounts, including:

  • adviser portal access to client account information
  • ability to transact on behalf of clients, including digital signatures and consents
  • capacity to deduct adviser service fees
  • key product features that support tailored advice in relation to super
  • ease of arranging fee deductions and third-party authorities.

 

Only five Australian super funds have achieved Adviser-Ready Fund Certification, including Brighter Super. Of those, Brighter Super is one of only three non-retail funds to receive the accreditation, alongside retail products MLC MasterKey and CFS FirstChoice. This places Brighter Super in a small cohort of industry funds recognised as meeting adviser-integration standards typically associated with wraps and platforms.

“It’s a really efficient experience for members of Brighter Super who already have an adviser. It makes it much easier and less expensive for that adviser to provide advice to their client,” explained Chant West’s General Manager, Ian Fryer.

Advisers access a secure portal to view detailed account information, run reports, execute transactions and upload documents.

“The portal is only part of the Brighter Super adviser experience,” Ms Kay said. “We also invest in regular adviser training and communication, actively seek adviser feedback to continually improve how advisers work with us, and have a dedicated phone line for advisers.”

Best Fund: Advice Services 2026

After three consecutive years as a finalist, Brighter Super took out the Best Fund: Advice Services2 category at the 2026 Chant West Super Fund Awards on 27 May.

Ian Fryer explained Chant West’s assessment approach: “This year, we focused on advice at the point of retirement, and funds that provided advice to members with needs ranging from simple to really complex. Brighter Super does this well and in a cost-effective way.”

Ms Kay said the award recognised Brighter Super’s ongoing investment in adviser support.

“That includes helping members access the right level of advice, giving advisers efficient online access to client information and transactions, and continuing to invest in training and feedback so we keep improving the adviser experience.”

Epic Retirement Tick

In 2025, Brighter Super was one of only six Australian super funds to receive Chant West’s Epic Retirement Tick3. This designation assesses whether a fund actively supports members through the retirement phase, not simply during accumulation.

Each fund is evaluated on a range of criteria including its:

  • retirement income strategy and supporting investment options
  • access to personalised advice at and throughout retirement
  • member communications and tools specific to the retirement phase
  • responsiveness to the changing needs of members post-retirement.

Ian Fryer said the designation recognises Brighter Super’s operational capability: “A lot of funds don’t provide this advice; Brighter Super does, and it’s nimble. It’s also introduced a lot of really good changes to product and services in the past few years that are very helpful to members.”

The Epic Retirement Tick provides independent recognition of Brighter Super's capability to support members as they transition into and through retirement.

 

What this means for advisers

These three accreditations point to Brighter Super’s capability in the areas that matter in client service: adviser access, advice support and retirement readiness.

For advisers already recommending Brighter Super, they provide useful supporting evidence when documenting the basis for product recommendations under the Best Interests Duty.

For advisers yet to place clients with Brighter Super, the combination of accreditations, particularly the Adviser-Ready Fund certification, may warrant consideration as part of product research and due diligence.

Where to find more information

Chant West Adviser-Ready Fund certification: chantwest.com.au/solutions/adviser-ready-fund-accreditation

Chant West Epic Retirement Tick: chantwest.com.au/solutions/epic-retirement-tick

Brighter Super adviser portal and services: brightersuper.com.au/advisers

 

1 The Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. 1280401 Chant West rating (assigned February 2026) is limited to General Advice only and has been prepared without considering your objectives or financial situation, including target markets where applicable. The certification is not a recommendation to purchase, sell or hold any product. The certification is valid for 12 months and is subject to change at any time without notice. You should seek independent advice and consider the PDS or offer document before making any investment decisions. Certifications have been assigned based on third party data. Liability is not accepted, whether direct or indirect, from use of the certification. Past performance is not an indication of future performance. Refer to https://www.chantwest.com.au/solutions/adviser-ready-fund-accreditation/ for full certification information and our FSG at https://www.chantwest.com.au/financialservices-guide.

2 Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. 1280401 Chant West Awards issued 27 May 2026 are solely statements of opinion and not a recommendation in relation to making any investment decisions. Awards are current for 12 months and subject to change at any time. Awards for previous years are for historical purposes only. Full details on Chant West Awards at https://www.chantwest.com.au/fund-awards/about-the-awards/.

3 The Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. 1280401 (Chant West) Epic Retirement Tick issued 2 October 2025 is solely a statement of opinion and not a recommendation in relation to making any investment decisions. The Tick is current for 12 months and subject to change at any time without notice. Ticks from previous years are for historical purposes only. Liability is not accepted, whether direct or indirect, from use of the Tick. Full details on the Tick at https://www.chantwest.com.au/solutions/epicretirement-tick/.

The information contained is up to date at the time of publishing. Some of the information may change following its release. Any questions can be referred to Brighter Super by calling 1800 444 396, or by emailing info@brightersuper.com.au.

Brighter Super Trustee (ABN 94 085 088 484) (AFSL 230511) (the Trustee) as trustee for Brighter Super (ABN 23 053 121 564) (RSE R1000160) (the Fund). Brighter Super may refer to the Trustee or the Fund as the context may be. Brighter Super products are issued by the Trustee on behalf of the Fund.

You should obtain and consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making any decision to acquire any products. A TMD is a document that outlines the target market a product has been designed for. Find the PDSs and TMDs at brightersuper.com.au/pds.

This article provides general advice only and does not take into account your individual objectives, financial situation or needs. As such, you should consider whether it is appropriate in light of your own objectives, financial situation and needs prior to making any decision. You should consult a licensed financial adviser if you require advice which takes into account your personal financial circumstances.