Phone 1800 444 396
Post GPO Box 264, Brisbane QLD 4001

Good advice can help you build a brighter future

Financial advice 

Published 26 February 2021

Did you know that superannuation funds such as LGIAsuper have financial advisers who can help you plan your financial future?

Your super could be one of the most valuable assets you ever have. It can be the key to enjoying a comfortable retirement – but how often do you plan how to achieve your goals?

Planning can be difficult on your own. That's where financial advice comes in.

LGIAsuper's team of qualified professionals can provide advice and guidance on your superannuation and your future.

Anyone can benefit from financial advice – at any stage in life, and any account balance size.

What is financial advice?

Getting financial advice can help you create a plan for reaching the level of income you want in retirement.

A financial adviser can help you consider different ways to grow your super. They can help you to make informed decisions around contributions, tax savings and investment options.

There are broadly two types of financial advice:

  • General advice - covers broad recommendations that do not take into account your personal objectives, financial situation or needs.
  • Personal advice – covers specific recommendations that consider your personal objectives, financial situation or needs. This type of advice is provided by qualified financial advisers.

Trusted and reliable advice from LGIAsuper

LGIAsuper offers both general and personal advice*.

1. General advice

LGIAsuper’s general advice can be provided over the phone and is available to LGIAsuper members at no additional cost.

Our team of superannuation specialists are all qualified and authorised to provide general advice.

You can call us for general advice about super on 1800 444 396. We are open weekdays 8.00am to 5.30pm (not public holidays).

Sometimes a simple check-up on the health of your super can help you decide how much advice you need. A Super Health Check is a 30-minute phone or video call with one of specialists, at no additional cost. Your administration fee already covers this service.

A Super Health Check is general advice, and does not consider your personal objectives, financial situation or needs. We look at your super's current health, discuss different ways to grow it, and check that you are on track for a comfortable retirement.

2. Personal advice

LGIAsuper’s team of qualified financial advisers provide personal advice.

Our financial advisers are paid a salary and do not receive commissions, fees or bonuses for the recommendations or advice they give you. That means you can trust LGIAsuper to help you plan for your future.

We offer our members two types of personal advice – single issue advice (provided at no additional cost) and comprehensive advice (paid advice depending upon the complexity of your needs), as listed in the table below.


Advice type


Topics included

Single issue advice

  • LGIAsuper members can receive limited advice on a single issue related to super, at no additional cost.
  • Your administration fee already covers this service.
  • This type of advice is provided over the phone.
  • Different ways to grow super, such as salary sacrifice and personal contributions.
  • Choosing an investment option.
  • Insurance available through super.

Comprehensive advice

  • This service takes a complete view of your financial situation to tailor advice to suit your individual needs.
  • Fees will vary depending on the type and complexity of personal advice you require.
  • You may be able to deduct fees from your LGIAsuper account.
  • Appointments can be in-person or over secure video call.
  • Tax-effective income streams.
  • Super product comparisons.
  • How to maximise your super, as well as government benefits such as the Age Pension.
  • Wealth creation outside of super.


As a first step for our comprehensive advice, we offer LGIAsuper members an initial complementary, obligation free consultation. We can discuss the type of financial advice that would suit your personal situation and financial goals.

During this initial consultation, we will provide a quote for the preparation of a personalised financial plan – also known as a Statement of Advice. You can then decide whether to proceed or not.

Explore, plan and grow

Talking to our financial advisers can help you to:

  • explore opportunities to grow your super, maximising your savings
  • create a plan to achieve a more comfortable lifestyle in retirement
  • protect you and your family in the event of death, illness or disability.

Our team can help you identify your needs and make the right decisions for your future.

Visit our financial advice page for further information about our services.

Talk to us

Whatever type of advice you need, our team is here to help you.

To discuss which advice option could be best for you, call us on 1800 444 396.


* LGIAsuper has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195 AFSL No 232514 to facilitate the provision of financial advice to members of LGIAsuper. LGIAsuper Financial Advisers are Authorised Representatives of IFS.

Additionally, LGIAsuper has also engaged Link Advice Pty Limited ABN 36 105 811 336, AFSL 258145 to provide LGIAsuper members with access to limited personal advice over the phone in respect to LGIAsuper products.