16 December 2022
Brighter Super’s frontline team has spent the past two months traveling around Queensland with our partners from MATES in Energy to help promote suicide prevention and mental and financial wellbeing to workers in energy and electricity.
During the current round of events, the fund has delivered financial literacy, insurance and superannuation tips and support to staff in workplaces from as far north as Mareeba to Charleville in the west – and many places in between.
Brighter Super Head of Growth and Relationships, Ben Moles, said more than 300 members had attended the events, which were part of the fund’s ongoing partnership with MATES in Energy. The partnership was recently renewed for three years to June 30, 2025. Earlier this year, we sent this letter* confirming the continuation of the partnership from 1 July 2022 until 2025. This partnership went through the review process required under new laws introduced in late 2021.
“With significant changes going on in the energy industry, combined with mortgage interest rates at 10-year highs, many members are feeling less financially secure now than they were even during COVID,” he said.
“The link between financial security and mental health is strong, and arming members with the information and services they need to be financially fit – as well as providing mental health support when they need it – helps build real resilience in the energy community.
“MATES in Energy provides a critical service, particularly during times like these, and it’s no exaggeration to say that their work saves lives.”
Mr Moles said an important way Brighter Super was supporting the cause behind the scenes was by working with MATES in Energy to deliver “General Awareness” and “Connector Training” to the fund’s frontline staff.
“Our contact centre team members can be some of the first people our members talk to during stressful, life-changing moments like illness, injury, relationship breakdowns or job changes,” he said.
“Our staff are trained to help them recognise mental health risks and warning signs and refer members to MATES in Energy when they may need more support. Our staff are also trained to recognise and act on mental health risks to support their colleagues.”
Mr Moles said while he was delighted that the fund’s partnership with MATES in Energy had been renewed from 1 July 2022, he was concerned that some fund members had reported receiving the opposite information.
“Our partnership with MATES in Energy has continued through our merger and beyond,” he said.
“Earlier this year, the partnership went through a painstaking but standard review process that is required for all partnerships under strict new laws.
“While this process was different, slower and more onerous than in previous years, our support and funding for MATES was never discontinued.
“Our board, executives and team members are united in supporting MATES. It is a cause very close to our hearts personally and we are looking forward to everything we will achieve together for our members in the next 2.5 years.”
* Published with permission from MATES in Energy