Phone 1800 444 396
Web brightersuper.com.au
Email info@brightersuper.com.au
Post GPO Box 264, Brisbane QLD 4001

Take control of your super with Member Online

person on laptop

4 June 2025

Managing your super shouldn’t be complicated – and with Brighter Super’s Member Online, it’s easy to stay informed and in control.

Member Online gives you a simple, secure and convenient way to connect with your super, whenever and wherever it suits you. Whether you're planning ahead, checking your progress or updating your details, everything you need is just a few clicks away.

With fast, user-friendly access to your account, here are some of the most popular tasks you can do:

  • View your balance and investment performance.
  • Update your personal details, preferences and beneficiary nominations.
  • Find and consolidate your super.

And much more – all in one place.

You can log in or register for access anytime from our homepage at brightersuper.com.au.

Protecting your future with every login

Security is a top priority. Member Online is protected by Multi-Factor Authentication, giving your account an extra layer of protection every time you log in.

When logging in, you’ll enter your password and a one-time code is sent to your mobile or email – simple, secure and designed to give you peace of mind.

With Member Online, you're always in control – with secure, convenient access to your super whenever you need it.

How member feedback is shaping a better experience

At Brighter Super, we believe that listening to our members is key to providing the best possible service. Your feedback helps us understand what matters most and where we can make a real difference.

Thanks to valuable member feedback, we’ve introduced a range of new features and improvements to Member Online – all designed to make your experience easier, faster, and more convenient.

Here are some of the enhancements we’ve made during this 2024/25 financial year:

  • Pension account applications can now be completed online, simplifying the process for members moving into retirement.
  • Non-lapsing binding death benefit nominations no longer require printed forms or witnesses – you can complete them quickly and securely online.
  • Tax deduction claims for personal contributions are now easier, with a new online form that cuts down on paperwork and speeds up processing times.
  • Financial hardship applications can be submitted directly through Member Online, providing faster access for eligible members who need early release of super.

Member Online keeps getting better, with new features and improvements shaped by your feedback. We’re committed to making it even easier for you to manage your super, your way.

What you can do in Member Online

Member Online puts everything at your fingertips so you can take charge of your super with ease. Here are some of the tasks you can do:

Stay on top of your super

  • View your account balance, contributions and investment performance.
  • Check you’re staying within your annual contribution caps (for your Brighter Super contributions).
  • Download your annual statements and super benefit quotes.
  • Generate and download a member report with details of your account at any time you choose.
  • Update your contact details and communication preferences.

Grow and consolidate your super

  • Find and consolidate multiple super accounts, including lost super, into one account.
  • Manage and update your investment options.

Manage insurance and nominations

  • View, change or cancel your insurance cover (for eligible members).
  • Make, change or revoke a non-lapsing binding death benefit nomination.

Pension payments and withdrawals

  • Members with a Pension account can manage their pension payment amounts and frequencies, and request withdrawals.
  • Members with an Accumulation account who satisfy a condition of release can request a withdrawal quickly and securely online - no paperwork needed.

We will continue to roll out new features over time, helping you stay even more connected to your super, your way.

Quick and easy registration

Not registered yet? You’re missing out on a quick and easy way to manage your super.

Getting started with Member Online is simple. To register, follow these steps:

  1. Go to brightersuper.com.au.
  2. Click Login, select Member, then choose Register.
  3. Enter your member number, name and date of birth.
  4. If that all matches up, you will be asked to set your password.
  5. You will then be sent a unique code by SMS or email to enter and access your account.

In just a few minutes, you’ll then be ready to experience how easy it is to take control of your super.

Ready to take control?

Log in and enjoy a smarter, easier way to manage your super with Member Online.

 

Brighter Super Trustee (ABN 94 085 088 484 AFS Licence No. 230511) ("Trustee") as trustee for Brighter Super (ABN 23 053 121 564) ("Fund"). Brighter Super may refer to the Trustee or the Fund as the context may be. Brighter Super products are issued by the Trustee on behalf of the Fund. The information contained is up to date at the time of publishing. Some of the information may change following its release. Any questions can be referred to Brighter Super by calling 1800 444 396, or by emailing info@brightersuper.com.au.

This article may contain general advice, which has been prepared without taking into account your individual objectives, financial situation or needs. As such, you should consider the appropriateness of the advice to your objectives, financial situation and needs before acting on the advice. You should also obtain and consider the Product Disclosure Statement (PDS) and Financial Services Guide (FSG) before making any decision to acquire any product or contribute additional amounts to your Brighter Super account. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the PDSs, FSG and TMDs at brightersuper.com.au/pds-and-guides.